BERLIN METALS IS CERTIFIED TO ISO 9001
here to view a copy
of our Berlin
Metals ISO Quality Certificate.
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Our customers can expect that:
At Berlin Metals, quality is more
than a program; it's a process that encompasses every facet of our
business. Programs, by their very nature, have a beginning, a
middle, and an end. Our Quality System is designed so that quality
is every employee's responsibility, and as such, can never end.
Our Quality System, through
documented and controlled Quality Manuals, Quality Procedures,
Work Instructions and Forms, will assist all of the employees at
Berlin Metals to consistently meet or exceed our customers
A multi-disciplinary management team
is in place to carry out the requirements of ISO 9001.
Our commitment to customer
satisfaction will allow us to implement Continuous Improvement
Projects that will result in shorter lead times, streamlined
processes, Zero Defects and 100% On Time Delivery.
Advanced Product Quality Planning
(APQP) will include Control Plans, Failure Mode and Effects
Analysis (FMEA), Production Part Approval Process (PPAP), mistake
proofing, feasibility reviews and special characteristics.
Quality is conformance to
requirements. Requirements exist in various forms, such as
schedules, standards, specifications, tolerances, procedures and
instructions. Requirements are established, maintained, revised or
eliminated to meet the needs of the company and our customers.
We order material from "world class"
producers to our customers' exact specifications to ensure success
when manufacturing their parts.
Customized metallurgical services and
analyses are available on request.