WHAT CUSTOMERS ARE SAYING ABOUT BERLIN METALS
The following are excerpts from
letters and e-mails we've received from our customers. It's always
nice to be appreciated. Our heartfelt "you're welcome" is given in
response to the compliments below. We wish we could name these
customers, but as this is a very competitive business, and our
competitors frequently look at this web site, well, I'm sure you
understand. For those prospective customers out there who'd like
references on how we do, let us know and we'd be happy to provide
you with a list of names.
“I can’t express how much I have
enjoyed working with Berlin. Your employees go above and
beyond to take care of their customers. They are honest,
straightforward and always willing to find a solution to any
issues that may arise; as well as the most cost efficient.“
“Wow – you and your team did GREAT!!!!! Very impressed. I
was so happy that we were able to have a truck waiting there
that could take advantage and move the material out early.”
"Your dedication to quality, delivery and cost along with
excellent customer service levels have given me the confidence
to entrust Berlin with supplying me the material for some very
important product lines. Berlin Metals will only be the second
supplier that I have awarded sole sourcing to in all
"Thank you for turning around that HOT trial order we have
just received. You promised fast turnaround and you delivered.
I know that there were a lot of people behind the scenes that
helped and we'd be grateful if you could share our
appreciation with them as well."
"It has been a great pleasure working with you and your
company. The ease with which we buy material [from you]
compared to how we used to is amazing. Thank you again for
supplying us with your great service and material."
"It has been a pleasure to work with you...keep up the
good work. A company like yours makes work for our purchasing
"Your company has always done a great job and that made
the partnership very easy. It has been great working with all
of you at Berlin."
"Our salesperson is very knowledgeable, always helpful."
"Your people are very customer focused, always go above
"Keep up the great job."
"I thank you for all your help; the customer service on
this matter was wonderful!!"